sgp master Privacy Policy
This page describes what we collect when you use sgp master and how we keep that data protected. We collect personal information during account registration, deposits, withdrawals, and gameplay to comply with local regulations, process payments through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, and maintain platform security.
We at sgp master take data protection seriously. Our servers use encryption, access controls, and regular audits to prevent unauthorised use of your information. When you deposit or withdraw, payment processors handle sensitive credentials — we store only references to those transactions, never your wallet PIN, bank password, or card details.
Our policy aligns with Indonesian data protection practices and local law. If you have questions about how we handle your data, contact our support team via in-app chat. Your rights on sgp master include the ability to request a copy of your data, request deletion (where permitted), and update your personal information at any time through your account settings.
What Data We Collect on sgp master
We collect information in several categories. During account opening, we gather your email address, phone number, full name, and date of birth. For KYC verification, we request identity documents (national ID, passport, KITAS) and proof of address (utility bill, bank statement, rental agreement). We store these documents securely and do not share them with third parties except as required by law.
During deposits and withdrawals, we record transaction details: the payment method used (DANA, e-wallet, mobile banking, local payment, or bank name), amount, timestamp, and transaction reference. We do not retain your banking credentials, e-wallet PIN, or payment gateway passwords. Our payment processors handle that sensitive data separately.
When you use sgp master, we log your activity: games played, bets placed on Liga 1, Piala AFF, Champions League markets, live casino sessions, account login times, and IP addresses. We use this data to detect fraud, prevent account compromise, and comply with regulatory reporting obligations. We also collect technical information: browser type, device model, operating system, and internet connection speed.
How We Use Your Data on sgp master
We use your personal information to operate sgp master securely. Your email and phone verify your account ownership and enable password resets. Your KYC documents confirm your identity for regulatory compliance. We use transaction records to process deposits and withdrawals, reconcile with our payment processors (online payment, e-wallet, mobile banking, local payment for bank transfers; online payment, e-wallet, mobile banking for e-wallets), and generate statements for your records.
We analyze your gameplay and betting patterns to detect suspicious activity: unusually large bets, rapid account opening and fund withdrawal, or login attempts from multiple countries within hours. We flag high-risk accounts for manual review. This protects both you and our platform from fraud.
We retain gameplay logs to resolve disputes. If you claim a bet was placed in error or a payout was miscalculated, we reference transaction timestamps and game outcome records to investigate. We may also use anonymised, aggregated data (never linked to you personally) to understand platform usage trends and improve our services.
Third Parties and Your Data on sgp master
We share your data only when necessary. Payment processors (e.g., local payment, online payment, e-wallet infrastructure partners) receive transaction details to complete deposits and withdrawals. Banks (mobile banking, local payment, online payment, e-wallet) receive your account details when you initiate bank transfers. These processors are contractually bound to protect your data and use it only for payment processing.
We may disclose your information to law enforcement, regulators, or tax authorities if required by law or court order. We undertake to notify you of such requests unless legally prohibited. During Idul Fitri, Idul Adha, or Imlek holidays, government compliance reviews may request player data; we comply with such requests in accordance with applicable regulations.
We do not sell or rent your personal information to marketers or third-party advertisers. Your data remains yours.
Cookies and Tracking on sgp master
We use cookies to maintain your logged-in session and remember your preferences (display language, theme). These cookies expire when you log out or close your browser. We do not use cookies to track you across external websites.
Our sgp master app (available for download) does not place cookies in the traditional sense but may store session tokens locally on your device. These tokens authenticate you to our servers and are deleted when you log out.
Your Rights on sgp master
You have the right to request a copy of all data we hold about you. Submit a request via in-app chat with the subject "Data Access Request"; we respond within 30 days. You can also request correction of inaccurate information (e.g., if your name is misspelled in our system) by updating your account profile or contacting support.
If you wish to close your sgp master account, you may request account deletion through your account settings. We retain transaction records for regulatory and audit purposes (typically up to 7 years) but remove personally identifiable information once your account is closed, except where law requires retention.
- You may withdraw consent for marketing communications by disabling notifications in your account settings.
- You may object to certain processing activities (e.g., fraud detection profiling) by contacting our data protection team.
- You have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your data.
Data Security Practices on sgp master
We employ industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. Stored data is encrypted at rest. Our servers are firewalled and monitored 24/7 for intrusion attempts. Access to personal information is restricted to authorised staff (compliance, support, finance) and logged for audit purposes.
We conduct regular security reviews and penetration testing. If we discover a data breach, we notify affected users via email within a reasonable timeframe and report the incident to relevant authorities as required by law.
Jurisdiction and Policy Changes on sgp master
Our sgp master servers may sit outside Indonesia; however, our data handling practices comply with Indonesian regulations. We do not offer our services in jurisdictions where online gaming is prohibited. Your use of sgp master constitutes acceptance of this privacy policy and acknowledgement that you are accessing our platform only where applicable law permits.
We update this policy periodically to reflect new regulations, platform changes, or improvements to our security. We notify you of material changes via email or in-app notification. Continued use of sgp master after policy updates means you accept the new terms.
Contact Us About Your Data on sgp master
For privacy questions, data requests, or concerns about how we handle your information, contact our sgp master support team via in-app chat or email. We respond to privacy inquiries within 5 business days. You may also contact our data protection officer if you believe your rights have been violated.
This privacy policy complements our Terms of UseTogether, they describe your relationship with sgp master and our commitments to your security and privacy. For additional information about our operations, visit our About us page.